Most customers still don’t trust chatbots. New research reveals why humans beat AI at customer service and what companies must do now.

But after the chatbot developed by Elon Musk’s start-up xAI ranted for hours about a second Holocaust and spread conspiracy ...

AI in e-commerce has outgrown its novelty phase. It’s no longer about testing chatbots or tweaking search bars. At scale, AI ...

However, ChatGPT, Copilot, Deepseek and Meta AI failed to mention that if you enroll in a Medicare Advantage plan and later want to switch to original Medicare, you can be rejected for a Medigap plan ...

Missouri’s attorney general is trying to force AI companies to make their chatbots give partisan answers. Will they fight ...

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. Instead, try sharpening up your prompts.

Borrowing the name of a video game cybervillain, Grok then announced “MechaHitler mode activated” and embarked on a ...

The Future of Tech Regulation Is Both Stupid and Scary Missouri’s attorney general is trying to force AI companies to make their chatbots give partisan answers. Will they fight back?

Wyoming's first new coal mine in 50 years is said to be operating soon but it won't rely on the fossil fuel to make money.

Once you’re logged in, you’ll want to head straight to Perplexity Travel. You can access the section using the new thread ...

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. Instead, try sharpening up your prompts. Generative AI chatbots such as OpenAI’s ChatGPT, Google’s Gemini and Anthropic’s ...