Fast food restaurants are going all-in on self-service kiosks to increase efficiency and improve customer service. Or, at ...

McDonald's recently unveiled self-service kiosks in a few locations. We went to one nearby to see what it's all about. NOTE: You can now put Mac sauce — aka secret sauce — on anything and it's ...

If you've been to a fast-food restaurant recently ... negative outcomes from ordering at a kiosk may require restaurants to rethink their line design. Their study tested different line designs ...