Companies worldwide are seeking their place in a time of constant change and new possibility. Wherever you are reading this, as you look into the future of your business, you’re likely striving for ...

Psychologists believe that body language is a significant factor in spreading a kind of emotional contagion to teammates, and that celebrating increases pressure on the next kicker, who will be from ...

The group expects the U.S. economy to contract by 11 percent by the end of the year. Significantly, it estimated that 60 percent of that contraction will be the direct consequence of uncertainty: that ...

Companies in the U.S. were already sitting on piles of cash before tax reform passed in December 2017. Now, with a strengthening global economy and a tax overhaul that lowers the corporate tax rate ...

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This finally became obvious when Stephen saw the results of an assessment tool that solicited candid opinions from his direct reports and key employees. He understood that although people were ready ...

Europe’s leading companies now have proportionately more CDOs (42%) than North America’s (38%), driven by appointments in the UK, Switzerland, and Germany. We believe this is likely due to Europe’s ...

The Capital One Financial Corporation, which since its founding in 1994 has grown into a $16 billion consumer finance powerhouse, demonstrates all three elements of strategizing dynamically. It has a ...

Bottom Line: Despite the prevalence of 99-cent stores and $1.99 price tags, consumers appear to favor round numbers when paying for goods and services. Managers should consider consumers’ overwhelming ...

This interview is part of the Inside the Mind of the CxO series, which explores a wide range of critical decisions faced by chief executives around the world. If you have bought clothing or other ...

Author profiles: DeAnne Aguirre is a senior partner with Strategy& based in San Diego. She is the co-leader of the firm’s global Katzenbach Center and an expert in culture, leadership, talent ...

To raise your own customer analytics ability, start by thoroughly defining your market and customers. Deepen your knowledge by applying techniques such as mapping the customer journey. Seek out data ...