Successful businesses evolve. If they don’t, they flatline and eventually fail. Successful insurance products evolve too.

Montreal has passed tighter restrictions for short-term rentals two years after a fire in a building that had listed illegal ...

Cyber insurance provides important protection for businesses in today’s digital age, yet brokers often encounter insureds who ...

Experiencing a claim can be extremely stressful, causing feelings of uncertainty and frustration as customers deal with the ...

Lesley Koopmans earned her role by doing things that got her noticed by senior leaders in the organization, who then made her ...

In a world where customer experience is a cornerstone of success for Canadian insurers, enhancing the customer journey means ...

A fundamental need for today’s insurance consumer is flexibility. As witnessed over the past year, consumers want choice when ...

Kristin Coulombe of Navacord has observed positive advancements for women in the P&C industry, but the pace of change remains ...

For Marie-Lucie Paradis, a senior executive at belairdirect, building and maintaining a robust talent pipeline is key to ...

For a decade or more, the business case for companies to effectively manage their exposures to the myriad risks that ...

Sometimes ‘micro-mentorship’ can also be beneficial to Canadian property and casualty insurance industry employees.

Aspiring women leaders need to connect with other leaders who have succeeded,” says Michelle Laidlaw, an executive leader at ...