Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

“We are really behind the 8-ball as a business,” Viya's CEO told commissioners, explaining some of the major changes the ...

After Virgin Atlantic canceled Peter Ross’s flight from Washington, D.C., to London, he asked for his Chase points back. But ...

A recent European Court of Justice’s decision tightened the screws on price parity clauses on the ground that they can ...

Swedish company Telness Tech will offer its software to MVNOs on T-Mobile’s 5G network to help them streamline operations, automate processes, and improve customer experience.

Billionaire Mukesh Ambani’s Jio Platforms has struck a deal with SpaceX, the aerospace company led by Elon Musk, to bring Starlink’s broadband internet services to India, a surprise move that follows ...

The district will receive $75K from the Wisconsin Department of Public Instruction to create a high school dedicated to helping students in recovery.

The company’s Chief Revenue Officer recently shared some intriguing details about Verizon’s game plan and what it could mean ...

West Star Aviation broke ground at its Grand Junction, Colo., MRO facility, where it will add 109,000 ft.² in space.

WALTHAM, Mass. & RIYADH, Saudi Arabia-- (BUSINESS WIRE)-- Zain KSA announced today that it has completed a large-scale ...

Macy Meyer is a North Carolina native who graduated from UNC-Chapel Hill with a BA in English and a second BA in Journalism. Macy is a Writer on the CNET How-To team, covering a variety of topics, ...