Interactive Voice Response (IVR) systems are deployed at call centers worldwide to automatically interface with customers without the need for a dedicated call receptionist. GL’s tools have been ...

Free vs. paid antivirus software Most free antivirus tools limit the number of devices you can use and/or the features you have access to. If you've got the budget, consider paid antivirus ...

The technological marvel of AI offers free alternatives to expensive software and subscriptions. But just where can you make ...

With the arrival of iOS 18, both of the major mobile platforms now offer some form of transcription for their built-in recording apps. But which one wins an iPhone vs. Android transcription face-off?

Commissions do not affect our editors' opinions or evaluations. If you’re ready to up your SMB software game to streamline operations, enhance productivity, generate more leads and manage projec ...

The best architecture software help bring your detailed constructions to life, so my team and I reviewed all the top-rated software for architects and designers. My team of reviewers have ...

My team and I reviewed the best 3D modeling software, ideal for powering everything from architecture to video game design. Autodesk 3ds Max is the best 3D modeling software you can get ...

Transcribing audio is an incredibly annoying ... That’s where we can benefit from modern software that can understand spoken language and turn it into text. Microsoft is one of the companies ...

For transcription, you need at least an iPhone 12 model. Presumably for reasons of software development, call recording and transcription are limited to many of the most-spoken languages.

The best Windows backup software is your cover if/when your primary drive fails. While Apple’s Time Machine provides users with an effective, set-it-and-forget-it recovery system, Microsoft ...

PC hardware is nice, but it’s not much use without innovative software. I’ve been reviewing software for PCMag since 2008, and I still get a kick out of seeing what's new in video and photo ...