Microsoft aimed at enhancing call center operations through advanced AI technologies. This collaboration, unveiled at the ...

It will result in a highly personalised customer experience and also address challenges such as stringent national data privacy regulations ...

We recently compiled a list of the 10 Worst Performing IT Services Stocks to Buy According to Analysts. In this article, we ...

Technology has become integral to our modern society and thus, the need for a technologically inclined workforce is becoming ...

The Urban Institute unveils its new framework for closing the digital divide, highlighting five pillars for expanding digital opportunity and inclusion.

Quebec cooperative financial institution Desjardins is moving from laggard to leader, moving from eighth to second place in ...

Quebec cooperative financial institution Desjardins is moving from laggard to leader, moving from eighth to second place in customer satisfaction rankings ...

Region 16 Education Service Center in collaboration with Duos Edge AI, Inc. announced the grand opening of an advanced Edge ...

Sustained momentum for Roundel could help Target weather mounting 2025 challenges such as tariffs and a fresh consumer ...

UB professor Heidi Julien says the lack of digital literacy skills is a widespread problem that requires attention at the ...

Beyond the grim health toll, the cultural impact has been substantial. We learned about PPEs and contact tracing. We mark time as "before COVID" and "after COVID." We use phrases like "jumping on a ...