Nearly 3,000 people have been killed in the city of Goma in the eastern Democratic Republic of Congo, according to the United Nations, after it was captured by rebels following days of fierce fighting with the Congolese army.

Fierce fighting rages on in the eastern Democratic Republic of Congo city of Goma, as rebels and the army exchange fire. "All we can hear [are] gunshots around the city," one Goma resident, who has been trapped in his house since the weekend, told the BBC.

The Rwanda-backed rebels who captured a major city in eastern Congo have sought to reassure its residents about their safety