Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

More than1000 IndiGo passengers were allegedly stranded at Istanbul Airport for 24 hours without food or shelter after a ...

Pennsylvania Attorney General Michelle Henry calls for enhanced customer service standards to better serve the community.

The passengers shared their ordeal on X, claiming that they were promised food and accommodation by the airlines, but the ...

The December holidays are supposed to be a time of joyful celebration. But the season can be especially grueling for the ...

(TNS) — Often find yourself yelling "agent" or frantically tapping "0″ on your phone screen when you call a company's customer service line? You're not alone. Pennsylvania Attorney General Michelle ...

Japan Airlines is now offering to drop passengers’ luggage off at their hotels for them for a fee. But the program isn’t just ...

Leaders from Nuuly, Aviator Nation, and Parachute share how their fast-growing businesses manage customer service to drive ...

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Discover how call answering services enhance customer satisfaction, improve response time, and foster personalized ...

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