The Consumer Contracts Regulations - which came into force on 13 June 2014 and implement the Consumer Rights Directive - give you rights when shopping online, so you’re covered if things go wrong. The ...

These laws do not guarantee that everyone will receive credit. Instead, the credit laws protect your rights by requiring businesses to give all consumers a fair and equal opportunity to receive credit ...

Despite the existence of laws, organisations and mechanisms, the gap between consumer rights on paper and in practice looms large. Vulnerabilities persist across sectors like healthcare ...