An event mesh, powered by agentic AI, is uniquely positioned to address the pressures associated with the retail holiday ...

CX during the holiday season sets the tone for the future of customer relationships; repeat business and word-of-mouth marketing being obvious areas that are directly impacted.

About 197 million Americans shopped over the five days from Thanksgiving through Cyber Monday this year, data from the ...

AI-powered personalization helps retailers offer more than just discounts by providing exclusive recommendations, early sale ...

Everyone expects this year’s holiday season to be better than the last, but how much is a mystery. Properly planning for the ...

As we approach another holiday season, direct-to-consumer (DTC) brands face unique operational challenges in meeting customer ...

Partnerships have emerged as a critical driver of success for home service providers, enabling them to deliver superior ...

As e-commerce brands navigate the challenges of economic uncertainty this holiday season, personalization and well-timed ...

According to insights from Mastercard SpendingPulse™, U.S. retail sales excluding automotive were up 3.4 percent on Black ...

The International Longshoremen Association's (ILA) strikes may be paused until January 2025, but the disruptions are far from ...

Live shopping isn't an isolated innovation; it's part of a larger consumer shift toward real-time, direct interaction with ...

Eco-conscious shoppers are no longer a minority, however, that still doesn’t mean they're easy to reach. Success for many ...