They sat me down, gave me a cup of tea [and] I started sobbing. "I sobbed and thought, ‘Why am I here? I've been on the television, I've been in people's front rooms but I am actually here now’.

I sobbed and thought, ‘Why am I here? I've been on the television, I've been in people's front rooms but I am actually here now’. You hear these stories, and I've reported on these stories ...